Long-reads
How much remuneration is too much remuneration?
It’s one of the most tricky issues to tackle but rebellions over executive remuneration are unlikely to die down
Making employees part of the business
When employees failed to connect with Weir’s vision, the company resolved to make all 15,000 shareholders
The CAA used social media to keep stranded Thomas Cook customers informed
When Thomas Cook went into administration, social media became an information channel for stranded holidaymakers
The Guardian achieves B Corp Status
The Guardian has achieved B Corp status, affirming once again that it puts purpose before profits
What makes employees happy?
Remuneration is not the main factor in driving employee engagement
Customer service at the touch of a button
Companies are using voice technology and sonic branding to improve the customer experience
Stansted Airport moves into education
Stansted Airport has built a college to close the skills gaps of its staff and create a pipeline of potential employees in the local community
The Royal British Legion: the next century
The charity seeks to emphasise its role in welfare rather than remembrance as it seeks to become relevant to a younger generation
Comms professionals are moving into trade bodies
Communications directors are increasingly sought as chief executives of trade bodies