Long-reads
IHG Hotels & Resorts unveils responsible business plan
IHG Hotels & Resorts delayed unveiling its responsible business plan to manage the pandemic, but the end result is richer
Why Lloyds Banking Group has temporarily reset its corporate purpose to help Britain recover from the pandemic
Shortlisted: Best embodiment of corporate purpose
CovidComms Awards 2020
LNER kept connected to its people, customers and communities in lockdown
How LNER empowered its people to make a difference in the communities in which they live by launching a community volunteering programme
How HMPPS kept prisoners and their families informed
HM Prison and Probation Service
Winner: Best in-house team – public sector
CovidComms Awards 2020
Delivering the message with the correct tools
Getting messaging definitions right can help define the different technology required and shape different organisational policies and approaches
Alexa, say Grace
The Church of England has overhauled its digital output as it seeks to connect with new and old followers
Do the risks of influencers outweigh the benefits?
It is vital that brands establish rules of engagement when working with influencers
How NatWest’s communications moved from reactive to proactive mode
NatWest Group picked up Best In-house team at CorpComms Awards 2019
The plastic problem
Removing plastic from supermarkets requires changes along the supply chain
Anglian Water has corporate purpose at its core
Anglian Water has embedded Public Interest into its Articles of Association to ensure it lives its corporate purpose
All aboard the Homework Club
When Eurostar learned local students needed a place to study, it opened a Homework Club in its offices after-hours
The intelligence of media monitoring
Media monitoring has dramatically changed over the years, becoming more technologically sophisticated and in doing so, offering corporate communications professionals an array of analytical benefits