Crisis Management
The CAA used social media to keep stranded Thomas Cook customers informed
When Thomas Cook went into administration, social media became an information channel for stranded holidaymakers
An issue not of your making
The novichok attack in Salisbury left Greene King pub, the Mill, behind a secure cordon
Tackling an undercover reporter
Chicken producers 2 Sisters Group had to respond to allegations made by an undercover reporter
The new barbarians at the gate
Activist shareholders are becoming a regular feature of corporate life but rather than fight back, it might be better to engage
Best issues management
David vs Goliath: Saving Bowden Derra Park
Bowden Derra Park Care Home
Agency: PLMR
What lies underneath the Internet?
The Dark Web is an incredibly sophisticated marketplace, with customer satisfaction ratings, but it is also a market for stolen data and companies need to be aware of this