Features
Unnatural bedfellows
Charities and corporates are becoming more strategic in their approach to partnerships
Alexa, say Grace
The Church of England has overhauled its digital output as it seeks to connect with new and old followers
Caring for employees’ mental health and wellbeing
Companies are introducing mental health ambassadors and pledging to care for employees’ wellbeing
What makes employees happy?
Remuneration is not the main factor in driving employee engagement
Making art out of rubbish
Heathrow Express has used litter left on trains to create imagery for a campaign that highlights its sustainability credentials
Customer service at the touch of a button
Companies are using voice technology and sonic branding to improve the customer experience