Robert Jensen is the man that chief executives call when their companies have been involved in a crisis that has led to mass fatalities

With dwindling readership figures and limited power to influence investors, is it right that some communicators neglect some titles in favour of specialist business ones?

The old managerial style of ‘top down command and control’ does not work anymore. Enlightened organisations are listening to employee feedback

Drinks company Diageo has brought its values to life for its global workforce

London’s Theatreland is embracing social media to connect with fans and create brand ambassadors for each show