Opinion
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Chaos and ineptitude rule at TSB

TSB’s chief executive Paul Pester looks increasingly under threat

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Crisis management

Opinion Crisis management

Chaos and ineptitude rule at TSB

TSB’s chief executive Paul Pester looks increasingly under threat

#115 - Long read Crisis management

How @MetPoliceUK became a trusted source

One year after the Westminster terrorist attack, we share the story of how @metpoliceUK became a trusted source of information

Opinion Crisis management

KFC reveals a plan well-hatched

In the face of crisis, fast food giant KFC proved its expertise at winging it