Article Corporate reputation

To protect (reputation) and serve

How Lincolnshire Police used live-tweeting to protect its reputation after ITV set its newest police drama in one of its towns 

Article Corporate reputation

Why the language of reputation can harm business

By using the same words repeatedly to talk about reputation, are companies diminishing trust rather than building it?

Article Corporate reputation

RBS CEO discusses the challenges faced by the bank

Ross McEwan, CEO of RBS, has kept his focus on serving customers well

#126 - Article Public relations

Getting off the back foot

How the media relations team at RBS [now Natwest Group] moved from proactive mode to reactive mode

#122 - Article Public relations

Preaching from a new pulpit

How the Church of England embraced digital technology to connect with a new audience

#125 - Article Internal communications

How to connect with remote workers

Considering the issue of keeping employees who are not based in the traditional workplace informed