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Bannatyne courts controversy with Twitter outburst

by Clare Harrison on 28/11/2011 07:35:31 in CorpComms Online | share me: del.icio.us | digg | reddit | Tweet

Entrepreneur brands former customer a ‘persistent liar' on Twitter

About the author:

Clare Harrison

Clare writes for CorpComms Mag, follow her tweets here @ClareJHarrison

Bannatyne courts controversy with Twitter outburst

Star of Dragon's Den, Duncan Bannatyne, has publicly lambasted a former customer on Twitter after she went public about a membership ban from one of the entrepreneur's health clubs.

Bannatyne's company issued the ban on recovering cancer patient Bronwen Davies after she took Bannatyne Fitness to the small claims court, where she won a £164 refund and a similar amount in costs.

Davies' legal action was in a bid to reclaim monthly membership fees for her gym membership after growing too ill to make use of the facilities.

After her win in the court, Bannatyne's company wrote to Davies informing her that she would not be able to renew her membership. Davies was so riled by this that she went back to the papers to inform them of the ban.

When the story about the ban broke, Bannatyne took to Twitter to attack Davies, telling his followers: 'Only a complete moron would believe that story.' He described her as a 'persistent liar' and added that 'we banned her for being disruptive to other members'. In one particularly unpleasant posting he tweeted: 'What can I do? Sue a cancer survivor for lying?'

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